Privacy Policy

1. INTRODUCTION

1.1 IMPORTANT INFORMATION AND WHO WE ARE

This privacy policy gives you information about how Caivex, Inc. collects and uses your personal data.

This website is not intended for children and we do not knowingly collect data relating to children.

1.2 CONTROLLER

Caivex, Inc. is the controller and responsible for your personal data (collectively referred to as "COMPANY", "we", "us" or "our" in this privacy policy). If you have any questions about this privacy policy, including any requests to exercise your legal rights (Paragraph 9), please contact us using the information set out in the contact details section (Paragraph 10).

2. THE TYPES OF PERSONAL DATA WE COLLECT ABOUT YOU

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes: first name, last name, any previous names, username or similar identifier, marital status, title, date of birth and gender.
• Contact Data includes: billing address, delivery address, email address and telephone numbers.
• Technical Data includes: internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access this website.
• Profile Data includes: your interests, preferences, feedback, etc.
• Usage Data includes: information about how you interact with and use our website, products and services.
• Marketing and Communications Data includes: your preferences in receiving marketing from us and our third parties and your communication preferences.
• Financial Data includes: bank account and payment card details.
• Transaction Data includes: details about payments to and from you and other details of products and services you have purchased from us.
• Business Related Data: Name, job title, company name, business email address, and professional interests (inferred).

We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals' Usage Data to calculate the percentage of users accessing a specific website feature in order to analyse general trends in how users are interacting with our website to help improve the website and our service offering.

3. HOW IS YOUR PERSONAL DATA COLLECTED?

You may give us your personal data by interacting with us by post, phone, email or otherwise. This includes personal data you provide when you:

• apply for our services,
• book strategy calls,
• give us feedback or contact us,
• make use our webpage.

As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies. We may also receive Technical Data about you if you visit other websites employing our cookies. Contact, Financial and Transaction Data is collected from providers of technical, payment and delivery services. Identity and Contact Data is collected from publicly available sources.

Furthermore, we also obtain personal data not only directly when you engage with us, but also indirectly from third-party providers such as business intelligence platforms and from publicly accessible sources including professional networking sites, company websites, and corporate directories.

4. HOW WE USE YOUR PERSONAL DATA

LEGAL BASIS

The law requires us to have a legal basis for collecting and using your personal data. We rely on one or more of the following legal bases:

• Performance of a contract with you: Where we need to perform the contract we are about to enter into or have entered into with you.
• Legitimate interests: We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure customer experience. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests.
• Legal obligation: We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to.
• Consent: We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email newsletter.

4.1 PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

We may use automated systems, including artificial intelligence, to profile business professionals by assessing job titles, industry sectors, and publicly expressed corporate interests to identify potential business opportunities. These tools help us perform our corporate activity as we can target communications more effectively. However, all final decisions about whether to contact an individual are made by a human; we do not make solely automated decisions that produce legal or similarly significant effects.

4.2 THIRD-PARTY MARKETING

We do not share your personal data with third parties for their own direct marketing purposes. Where our service providers (e.g. analytics or advertising platforms) process personal data, they do so only to deliver services on our behalf or based on your interaction with our site.

5. DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data where necessary with the parties set out below for the purposes described in the section "Purposes for which we will use your personal data" above.

• Internal Third Parties: Members of our team who need access to the data to perform operational, technical, or marketing-related functions in accordance with this privacy policy.
• External Third Parties: Analytics and profiling service providers, lead enrichment and B2B tracking providers, marketing platforms, and consent management tool providers.
• Business Transfers: We may share your data with third parties to whom we may choose to sell, transfer, or merge parts of our business or assets.

6. INTERNATIONAL TRANSFERS

We use a number of third-party service providers to support the functionality of our website and to deliver services such as analytics, lead tracking, and marketing. Some of these service providers may process data outside the United States. We ensure appropriate safeguards are in place to protect your personal data in accordance with applicable law.

7. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. DATA RETENTION

Personal data is stored in Caivex's systems only for as long as necessary to fulfill our outreach purpose. Caivex has defined a retention period of one month for personal data collected. In practice, this means that if an individual does not respond or engage within roughly one month of the initial data collection (or first contact), their data will be deleted from active databases.

9. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent

If you wish to exercise any of the rights set out above, please contact us using the details in section 10.

9.1 NO FEE USUALLY REQUIRED

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

9.2 TIME LIMIT TO RESPOND

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests.

10. CONTACT DETAILS

If you have any questions about this privacy policy or about the use of your personal data or you want to exercise your privacy rights, please contact us:

Email: privacy@caivex.com
Postal address: Caivex, Inc., 353 Lexington Avenue, 4th Floor PMB256, New York, NY 10016

11. COMPLAINTS

You have the right to make a complaint at any time to the Federal Trade Commission (FTC) or your state's Attorney General. We would, however, appreciate the chance to deal with your concerns before you approach any regulatory authority so please contact us in the first instance.

12. CHANGES TO THE PRIVACY POLICY

We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

13. THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

This version was last updated on October 2, 2025.